5 CORE COMPONENTS OF
EMOTIONAL INTELLIGENCE
1 Self-awareness (recognising and understanding personal moods and emotions and drives, as well as their effect on others);
2 Self-regulation (controlling or redirecting disruptive impulses and moods, and thinking before acting);
3 Motivation (harnessing emotions to achieve goals and persevere);
4 Empathy (sensing the emotions of others) and
5 Social skills (managing relationships, inspiring others and getting them to respond as you would like).